Job Description

Responsibilities:
Analyse the customer's needs, scope the problem and develop business case to address the problem
Document requirements, source and evaluate alternatives, and recommend solution that best fits the customer's needs
Work with customer and app vendor on the solutions and design to seek clarification and acceptance.
Design, develop and deliver working software applications to customers
Improve software quality using XP practices such as code review and unit testing
Prepare architectural and other technical documents
Assist BA on user stories elaboration
Assist QA on test automation and bug fixes
Assist DevOps on build and release automation
Work with customer users to ensure smooth deployment and adoption of new solution
Assess business needs for service requests and the impact of enhancements to the system
Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to ...

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