Job Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
**What You’ll Do on a Typical Day :**
+ Support and maintain customers who have implemented the Customer Identity SaaS solution, resolving technical and non-technical customer issues in a timely fashion.
+ Operational management of Support tickets
+ Build and maintain excellent relationships with stakeholders and achieve the highest level of customer satisfaction.
+ Work as part of our extended support team, doing whatever it takes to exceed customer expectations.
+ Use your business and technical analysis skills and knowledge of the Development lifecycle to solve complex issues and promote best practices.
+ Collaborate with other departments in the company to achieve customer satisfa...
**What You’ll Do on a Typical Day :**
+ Support and maintain customers who have implemented the Customer Identity SaaS solution, resolving technical and non-technical customer issues in a timely fashion.
+ Operational management of Support tickets
+ Build and maintain excellent relationships with stakeholders and achieve the highest level of customer satisfaction.
+ Work as part of our extended support team, doing whatever it takes to exceed customer expectations.
+ Use your business and technical analysis skills and knowledge of the Development lifecycle to solve complex issues and promote best practices.
+ Collaborate with other departments in the company to achieve customer satisfa...
Ready to Apply?
Take the next step in your AI career. Submit your application to American Express Global Business Travel today.
Submit Application