Job Description
Job Description
The Fulfilment Administrator is accountable for ensuring the effective operational support of pharmacy and clinic partners across the network, ensuring timely resolution of order related issues, maintaining safety stock levels, providing project support, and assisting with fulfilment-related tasks as needed. The role is responsible for collaborating across departments, identifying improvement opportunities and proposing effective solutions.
Key Responsibilities:
Pharmacy Partner Support
- Assist in onboarding new pharmacy partners by facilitating account setup, system access, carrier setups.
- Respond to pharmacy enquiries and provide ongoing support.
- Investigate and resolve order related issues, allocation discrepancies, stock concerns.
- Coordinate pharmacy offboarding activities, ensuring systems, access, and operational processes are appropriately updated.
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