Job Description

Job Description

:

The Fulfillment Specialist Reliever is responsible for successfully closing donor and new sponsor acquisitions by delivering exceptional customer service and support across multiple communication channels, including phone, SMS, email, social media, web chat, and messaging applications. He/she ensures a seamless and engaging onboarding experience, providing donors and sponsors with a positive and memorable start to their sponsorship journey while building trust and long-term engagement.

This is a fixed-term post for two months based in Quezon City.

Major Responsibilities:

Prospect Follow‑up & Sponsorship Engagement

  • Actively follow up potential sponsors and donors through calls, SMS, Olark, Viber, WhatsApp, social media accounts, and email Gather sponsor information and educate prospects about World Vision child sponsorship
  • End Result: All targeted potential sponsors and donors are consistently reached out to and p...

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