Fulfillment Associate

• Responsible for managing the order process in an accurate and timely manner for customer contracts. This includes, but is not limited to, order functions including order review, order processing and account maintenance in accordance with established business rules and guidelines.
• Responsible for driving and identifying opportunities for continuous improvement.
• Responsible for daily account maintenance such as adding/deleting IDs, ID support, changing addresses, cancels, credits, billing and invoice inquiries.
• Effectively communicate with other departments such as sales, sales operations, customer support, legal, pricing, credentialing, credit management, etc. to problem-solve both internal and external customer issues.
• Contributes to a positive team environment through the achievements of team objectives and measurements. Assists global team members as needed.
• Completes other duties as assigned.

Qualifications

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