FTS Network Enginner - AL

About us

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

• Act as the final escalation point for complex technical issues, ensuring prompt and effective resolution.
• Support Level 1 and Level 2 teams through comprehensive knowledge transfer on technical queries.
• Serve as the primary technical contact for customers and Incident Managers, enhancing communication and support.
• Conduct...