FTL Operator

About Expedock

Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Who We Need

Got a knack for coordination and an eye for detail? We're looking for a proactive FTL Operator who can manage full truckload shipments end to end, maintain strong carrier relationships, and ensure every delivery runs smoothly and on time.

What You'll Do

• Engage directly with vendors and carriers, including dispatchers, to initiate GPS-based tracking for full truckload (FTL) shipments.
• Build and maintain strong carrier relationships to ensure smooth coordination of shipments.
• Meet and maintain role KPIs to ensure timely and accurate execution of operational processes — using your discretion and judgment with minimal supervision.
• Troubleshoot technical issues, initialize ELD and TMS connection requests, and access customer TMS port...