Job Description

FSO Engineer-Mobility Solutions and ISP

We are seeking a skilled
FSO Engineer
with expertise in
mobility solutions
and
Internet Service Provider (ISP) coordination
, including billing and support processes. The ideal candidate will ensure seamless field operations, manage connectivity services, and deliver exceptional customer experience through proactive troubleshooting and vendor engagement.

Key Responsibilities

  • Mobility Services Management
  • Configure, deploy, and maintain mobile devices and related services for end-users.
  • Ensure compliance with corporate mobility policies and security standards.
  • Monitor usage and optimize plans for cost efficiency.
  • ISP Coordination
  • Liaise with ISPs for new installations, upgrades, and service restoration.
  • Track and validate ISP invoices, ensuring accurate billing and timely payments.
  • Maintain service-level agreements (SLAs) and escalate issue...

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