Job Description

The role
As Frontline Motor Claims Manager you will drive the strategic direction of control within Motor Claims through optimising performance and continued development of processes & leadership capabilities.
You will:

  • Develop strategies and initiatives to deliver continual improvements across Motor Claims relative to customer & employee engagement, reporting and systems
  • Work with the greater Claims Operations Management team to develop well defined control systems
  • Continue to nurture a high performing & engaged workforce promoting a culture of “one team” across three sites
  • Coordinate the induction and ongoing coaching & training of new Team Leaders while supporting the successful induction of new Team members
  • Work to increase organisational agility, scalability and success in navigating change
  • Maintain the integrity of the Motor Claims operating model by Driving con...

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