Front Office Supervisor - Six Senses Fort Barwara

Duties and Responsibilities As Front Office Supervisor, I will assume full responsibility for
the efficient operation in the following: * Review arrivals and departures to plan for the next day’s activities. Coordinate arrivals, departures and billing requirements. Block rooms for arrivals and ensures any discrepancies are resolved. * Review daily arrivals and departures to ensure proper handling of Special Guests, VIP Guests and Groups. * Ensure rooms are checked prior to guest’s check-in to ensure they are clean, properly equipped and in a high standard of maintenance. * Implement and maintain guest recognition program. * Assist in scheduling, training and providing feedback to Front Office Receptionist. * Handle guest feedbacks, inquiries, and comments. Log them and initiate appropriate action and follow up. * Ensure all equipment of the department is kept clean and in good working condition. * Upkeep Six Senses guidelines and standards of service and operation. My performance be...