Front Office Supervisor

WE ARE LOOKING FOR A Front Office Supervisor

We have an exciting opportunity within our Front Office as a Front Office Supervisor.

Primary purpose of the Front Office Supervisor is to provide leadership to the front desk team, ensuring understanding of policies and protocols. The Supervisor is a listening ear and a compassionate face for both our guests and our team members. The Supervisor has a strong grasp of Hyatt and Andaz knowledge and is able to distinguish when problems that arise are within their realm or whether they need to be passed along for further escalation.

The Supervisor will assist the Front Office Manager in running the day-to-day activities of the Front Desk, Valet, and Night Audit. This position will help lead the front office operations to deliver a seamless and memorable service experience for every guest, from pre-arrival to departure. By embracing and modeling Andaz’s values, they will work to ensure the complete handling of g...