Job Description
Lead the front desk team at Element by Westin Calgary Downtown, ensuring top-notch guest experiences in a vibrant environment. This supervisory role emphasizes service excellence and team cohesion.
Element by Westin Calgary Downtown seeks a dynamic Front Office Supervisor to oversee front desk operations. With responsibilities ranging from guest check-in to team mentoring, you will play a critical role in enhancing the guest experience. Applicants should be prepared to inspire staff while adhering to brand standards, managing daily tasks efficiently, and fostering a welcoming environment.
Key Responsibilities:
• Ensure high-quality service for guests and associates
• Check guests in and out with efficiency
• Handle guest mail and messages per protocols
• Train and mentor Front Desk associates
• Maintain cleanliness of lobby and desk areas
Requirements:
• Minimum two years of supervisory experience
• Graduate of a Hospitality or Tourism program
• Strong ...
Element by Westin Calgary Downtown seeks a dynamic Front Office Supervisor to oversee front desk operations. With responsibilities ranging from guest check-in to team mentoring, you will play a critical role in enhancing the guest experience. Applicants should be prepared to inspire staff while adhering to brand standards, managing daily tasks efficiently, and fostering a welcoming environment.
Key Responsibilities:
• Ensure high-quality service for guests and associates
• Check guests in and out with efficiency
• Handle guest mail and messages per protocols
• Train and mentor Front Desk associates
• Maintain cleanliness of lobby and desk areas
Requirements:
• Minimum two years of supervisory experience
• Graduate of a Hospitality or Tourism program
• Strong ...
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