Front Office Supervisor

Description

Front Office Supervisor | Hotel Trinity

The Front Office Supervisor will be the face of Hotel Trinity, leading the arrival, departure, and overall guest experience with a personalized, human approach. This role goes beyond managing daily front desk operations—it is about creating meaningful connections, anticipating guest needs, and ensuring every interaction feels intentional, warm, and tailored. From the first welcome to the final farewell, the Front Desk Manager will foster a culture where guests feel recognized, valued, and genuinely cared for.

By developing, coaching, and inspiring a high-performing team, the Front Office Supervisor will bring Trinity’s vision of a “home away from home” to life through exceptional service and attention to detail. Working closely with Guest Experience, Housekeeping, and other hotel departments, this leader will ensu...