Job Description

**Additional Information**
**Job Number** 25189823
**Job Category** Rooms & Guest Services Operations
**Location** The St. Regis Rome, Via Vittorio E. Orlando, 3, Rome, Città Metropolitana di Roma, Italy, 185
VIEW ON MAP (https://www.google.com/maps?q=The%20St.%20Regis%20Rome%2C%20Via%20Vittorio%20E.%20Orlando%2C%203%2C%20Rome%2C%20Citt%C3%A0%20Metropolitana%20di%20Roma%2C%20Italy%2C%20185)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

At the historical St. Regis Rome we are looking for a Front Office Shift Leader.

**POSITION SUMMARY**

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. ...

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