Job Description
Job Description
- Achieves customer satisfaction and rooms revenue goals by supervising Front Office employees
- Is proficient in all Front Office procedures
- Utilizes supervisory skills and motivation to maximize employee productivity and satisfaction
- Recommends to Front Office Manager how to improve guest service and efficiency in Front Office operations
- Supervises and participates in the prompt and courteous check-in, check-out and servicing of guests
- Records in the log book any incidents occurred in the hotel and follows-up with the department concerned
- Communicates open and closed dates, availability and condition of rooms to appropriate individuals
- Knows current rooms availability, and is familiar with future availability
- Keeps effective key control
- Ensures that guest mail and messages are delivered promptly
- Controls room rates, and brings rate changes in the attention of the Front Office ...
Ready to Apply?
Take the next step in your AI career. Submit your application to Radisson Hotel Group today.
Submit Application