Front Office Service Manager

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

• Achieves customer satisfaction and rooms revenue goals by supervising Front Office employees
• Is proficient in all Front Office procedures
• Utilizes supervisory skills and motivation to maximize employee productivity and satisfaction
• Recommends to Front Office Manager how to improve guest service and efficiency in Front Office operations