Job Description

About Us


Find Your Shangri-La in Shangri-La.


Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.


Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.


Luxury 5-Star Hotel in Hong Kong | Kerry Hotel Hong Kong

About the Role


As a Front Office Officer, you will be managing the key aspects of guest room operations to ensure a smooth and personalized experience aligned with Shangri-Las service standards.

Key Responsibilities

  • Ensure all guest interactions are handled with professionalism and warmth.

  • Efficiently manage check-ins and check-outs, and cashiering functions.
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