Job Description

We are looking for a pleasant and professional Front Office Executive to be the first point of contact for hotel guests. The role involves guest handling, check-in/check-out, reservations, and coordination with hotel departments to ensure a positive guest experience.

Key Responsibilities

  • Greet and welcome guests with professionalism and warmth

  • Handle guest check-in, check-out, and room allocation

  • Manage reservations and guest records

  • Handle phone calls, emails, and guest inquiries

  • Coordinate with housekeeping and F&B teams

  • Resolve guest complaints and ensure satisfaction

  • Maintain front office records and billing details

  • Follow hotel policies and service standards



Requirem...

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