Front Office Manager

We are looking for a pleasant and professional Front Office Executive to be the first point of contact for hotel guests. The role involves guest handling, check-in/check-out, reservations, and coordination with hotel departments to ensure a positive guest experience. Key Responsibilities Greet and welcome guests with professionalism and warmth Handle guest check-in, check-out, and room allocation Manage reservations and guest records Handle phone calls, emails, and guest inquiries Coordinate with housekeeping and F&B teams Resolve guest complaints and ensure satisfaction Maintain front office records and billing details Follow hotel policies and service standards Requirements Front Office & Guest Services Guest relations & customer service Front desk operations Reservation handling Hospitality Systems PMS software (Opera / IDS / eZee / Hotelogix) Basic billing & cash handling Communication Skills Excellent verbal & written communication Fluency in English; regional language preferred S...