Job Description

Minimum Qualifications
  • Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Tourism Management, or a related field.
  • Additional qualifications in Customer Service or Business Management are advantageous.
Experience
  • Minimum of 35 years' experience in a Front Office or Guest Services role within a hotel, lodge, or resort.
  • At least 2 years' experience in a supervisory or management position.
  • Experience using Property Management Systems (PMS) such as Opera, Protel, Semper, or similar.
  • Previous experience in luxury hospitality or a four- or five-star establishment is advantageous.
Knowledge
  • Front Office operations and hospitality best practices.
  • Reservation systems and room inventory management.
  • Guest relations and complaint resolution.
  • Revenue management princ...

Ready to Apply?

Take the next step in your AI career. Submit your application to Bright Search Recruitment (Pty) Ltd today.

Submit Application