Job Description

Koullias Group is seeking to recruit

Front Office Manager

We are seeking a dynamic candidate to join our team

Our Philosophy

Hospitality from the heart. Authenticity and tradition are in harmony with innovation. Sustainability is a way of life Sense of family among our guest and staff. Services Quality is our promise.

Responsibilities

  • Lead the front desk team and ensure a smooth guest check-in/check-out experience.
  • Provide training and ongoing support to ensure staff are well-prepared for their roles.
  • Handle escalated guest concerns and resolve issues efficiently.
  • Coordinate with other departments to manage room availability and optimize occupancy rates.
  • Monitor front desk operations to guarantee proper staffing and coverage.
  • Requirements

  • Degree in Hospitality.
  • Minimum of 3-5 years’ experience in a relevant position in 4* hotel.
  • Strong organizational, time-m...
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