Front Office Guide

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. A job at 1 Hotels is about more than punching a clock. It's about changing the world - little by little. We're the world's first mission-driven hotel company and we've got some lofty goals. All we ask is that you bring your true self and do all the good you can!

Main Duties

As a Front Office Guide, your main duty is to work effectively as part of the Front of House service team to provide efficient and courteous Front Desk service. Primarily responsible for, but not limited to, fulfilling guest service needs and completion of all tasks related to creating the ultimate guest arrival, in-house and departure experience; providing accurate and timely information and services to any guest or visitor inquiry; processing payments according to established hotel procedure; and responding to telephone and in-person inqu...