Job Description
Department Facility
Designation Executive/ Senior Executive – Facility (Front Office)
Location NCR
Reporting To Facility Manager
Role & Responsibilities
Manage all aspects of day-to-day service delivery during working hours.
Advise Front Office Management on escalated issues during the shift and ensure timely resolution.
Ensure immediate response to all priority calls and follow the defined escalation process.
Conduct regular rounds of the front office, lobby, and restrooms to ensure high standards of housekeeping and upkeep.
Greet visitors and clients with a friendly, professional, and courteous approach that reflects the client’s corporate image.
Ensure site personnel are notified promptly upon guests’ arrival.
Issue visitor badges, temporary cards, service badges, and new joiner ID/access cards; follow up for timely return with relevant stakeholders.
Ensure visitor admission is properly authorized and maintain accurate visitor records/logbooks...
Designation Executive/ Senior Executive – Facility (Front Office)
Location NCR
Reporting To Facility Manager
Role & Responsibilities
Manage all aspects of day-to-day service delivery during working hours.
Advise Front Office Management on escalated issues during the shift and ensure timely resolution.
Ensure immediate response to all priority calls and follow the defined escalation process.
Conduct regular rounds of the front office, lobby, and restrooms to ensure high standards of housekeeping and upkeep.
Greet visitors and clients with a friendly, professional, and courteous approach that reflects the client’s corporate image.
Ensure site personnel are notified promptly upon guests’ arrival.
Issue visitor badges, temporary cards, service badges, and new joiner ID/access cards; follow up for timely return with relevant stakeholders.
Ensure visitor admission is properly authorized and maintain accurate visitor records/logbooks...
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