Job Description
Minimum Qualifications
- Grade 12 (Matric) or equivalent.
- Certificate or Diploma in Hospitality Management, Tourism, or a related field is advantageous.
- Training in customer service or front office operations is beneficial.
- Minimum of 12 years' experience in a Front Office, Reception, or Guest Services role within a hotel, lodge, resort, or hospitality environment.
- Experience using a Property Management System (PMS) such as Opera, Protel, or similar is advantageous.
- Experience handling reservations and guest enquiries is preferred.
- Front office procedures and hotel operations.
- Guest service principles and hospitality standards.
- Reservation and booking processes.
- Cash handling and payment processing.
- Telephone etiquette and professional communication.
- Basic ...
Ready to Apply?
Take the next step in your AI career. Submit your application to Bright Search Recruitment (Pty) Ltd today.
Submit Application