Job Description

Job Description

Job Description:

  • Register guests and assigns rooms. Accommodates special requests whenever possible.

  • Assists in pre-registration and blocking of rooms for reservations.

  • Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.

  • Understands room status and room status tracking.

  • Knows room locations, types of rooms available, and room rates.

  • Must be sales minded. Presents options and alternatives to guests and offers assistance in making choices.

  • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.

  • Knows the location and types of available rooms as well as the activities and services of the property.

  • Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, spec...
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