Front Office Application Support Analyst – Fixed Income (Repo)

Position Description:

The Senior Front Office Application Support – Repo & Secured Funding (RSF) role provides 1st and 2nd level support for RSF trading systems within Capital Markets IT. Operating within a global follow-the-sun support model, this role ensures seamless Front Office trading operations and rapid resolution of system issues across time zones.

Key Focus Areas
Direct support to Front Office traders in a fast-paced, high-pressure trading environment
Incident management, problem resolution, and service improvement for RSF trading applications
System analysis, development, implementation, and ongoing support for Front-to-Back RSF IT systems
Management of business user requests with clear communication and quick turnaround
Primary trading platforms: APEX and Orchestrade

Your future duties and responsibilities:

Responsibilities
Provide real-time Front Office support during trading hours, respon...