Job Description

As a Front Desk Agent, you will courteously and efficiently handle guest arrivals and departures that include engaging in conversation, taking hotel room reservations, and processing payments. You will be able to win guests with your personable demeanor and your conversational skill. You will provide our guests with personal service and attention that exceeds their expectations which will encourage them to come back. 

Other Duties and responsibilities for our Front Desk Agent will include:

  • Greet guests 
  • Books guests into their rooms according to their reservations, requests and availability 
  • Provides guests with resort and facility information 
  • Takes room reservations when needed 
  • Performs cashier duties, processing payments and foreign currency exchange 
  • Handles telephone and fax messages for guests 
  • Coordinates any special services requested such as laundry, room service and additional room inventory 
  • Lia...

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