Job Description
- Warmly greet and welcome guests upon arrival, ensuring a positive first impression.
- Manage reservations efficiently, including booking, confirming, and accommodating special requests.
- Answer and direct phone calls, addressing inquiries about the restaurant and its offerings.
- Escort guests to their tables, presenting menus and highlighting daily specials.
- Maintain an organized reception area, ensuring cleanliness and readiness for service.
- Assist with cashiering duties, processing payments accurately and efficiently.
- Handle customer feedback professionally, resolving issues promptly to ensure guest satisfaction.
- Collaborate with the management team to ensure seamless service operations.
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