Job Description
Elevate guest experiences as a Front Desk Supervisor at Fairmont Banff Springs. Lead the Front Desk and Royal Service teams to ensure seamless guest interactions in a stunning alpine location.
As a key member of Fairmont Banff Springs, you will supervise daily operations and mentor your team to create memorable guest experiences. This position requires strong leadership and excellent guest service skills. You'll manage the arrival and departure processes while adhering to hotel standards and health policies.
Key Responsibilities:
• Supervise daily activities of Front Desk and Royal Service teams
• Ensure seamless arrival and departure experiences for guests
• Mentor and inspire team members through performance evaluations
• Address and resolve guest service challenges effectively
• Maintain hotel health and safety compliance
Requirements:
• Minimum 1 year of Front Desk supervisory experience
• Proficient in Micros-Opera, Word, and Excel
• Background in ...
As a key member of Fairmont Banff Springs, you will supervise daily operations and mentor your team to create memorable guest experiences. This position requires strong leadership and excellent guest service skills. You'll manage the arrival and departure processes while adhering to hotel standards and health policies.
Key Responsibilities:
• Supervise daily activities of Front Desk and Royal Service teams
• Ensure seamless arrival and departure experiences for guests
• Mentor and inspire team members through performance evaluations
• Address and resolve guest service challenges effectively
• Maintain hotel health and safety compliance
Requirements:
• Minimum 1 year of Front Desk supervisory experience
• Proficient in Micros-Opera, Word, and Excel
• Background in ...
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