Job Description
Position Summary:
We are seeking a friendly, professional, and organized Front Desk Representative to join our medical office team. As the first point of contact for patients, this role plays a vital part in creating a positive patient experience while ensuring efficient office operations. The Front Desk Representative is responsible for greeting patients, managing check-in and check-out processes, handling scheduling and phone calls, and supporting the clinical and administrative staff.
Key Responsibilities:
We are seeking a friendly, professional, and organized Front Desk Representative to join our medical office team. As the first point of contact for patients, this role plays a vital part in creating a positive patient experience while ensuring efficient office operations. The Front Desk Representative is responsible for greeting patients, managing check-in and check-out processes, handling scheduling and phone calls, and supporting the clinical and administrative staff.
Key Responsibilities:
- Greet patients and visitors in a courteous and professional manner.
- Register patients, verify insurance information, and update demographic details in the practice management system.
- Collect co-pays, balances, and provide receipts in accordance with office policies.
- Answer multi-line phone system, route calls, and respond to patient inquiries.
- Sche...
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