Job Description

Job Title: Front Desk Receptionist

Job Summary

Provide exceptional customer service, manage front desk operations, and support administrative tasks to ensure a seamless experience for clients, guests or patients.

  1. *Greet and Assist*: Welcome visitors, clients or patients; answer queries and direct them to appropriate personnel.
  2. *Reception Duties*: Manage front desk operations, including phone calls, emails and correspondence.
  3. *Scheduling*: Book appointments, meetings and reservations; maintain accurate calendars.
  4. *Data Entry*: Accurately record visitor/patient information, update records and manage databases.
  5. *Customer Service*: Resolve complaints, provide information and address concerns.
  6. *Administrative Support*: Assist with mailings, scanning, photocopying and filing.
  7. *Cash Handling*: Manage transactions, process payments and handle invoicing (if applicable).
  8. *Security and Confid...

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