Front Desk Receptionist

Front Desk ReceptionistJob Summary

We are seeking a professional, organized, and customer-focused Front Desk Receptionist to join our team. This role is ideal for someone with prior front desk experience or someone eager and capable of learning Shopmonkey software.

As the first point of contact for our clients, you will play a key role in managing daily front desk operations, answering phones, scheduling appointments, following up with customers, and processing payments. Your communication skills, attention to detail, and ability to stay organized in a fast-paced environment will directly impact our client experience.

Key Responsibilities

• Greet clients warmly and professionally, creating a positive first impression
• Answer incoming phone calls promptly and direct inquiries appropriately
• Schedule appointments accurately using Shopmonkey software
• Follow up with clients regarding appointments, estimates, and service updates