Front Desk Officer

Responsibilities

• Greet and assist visitors and clients at the reception.
• Manage phone calls and direct inquiries to appropriate personnel.
• Maintain a clean and welcoming front desk area.
• Handle administrative tasks such as scheduling appointments and managing correspondence.
• Ensure security by adhering to procedures and monitoring visitor access.

Qualifications

• Educational Qualifications: Diploma in Hospitality Management or related field.
• Experience Level: Less than 1 year of experience in a customer service role.
• Skills and Competencies: Strong communication, interpersonal skills, and problem-solving abilities.
• Working Conditions: Office environment, may require shifts and weekend availability.
• Qualities and Traits: Friendly demeanor, attention to detail, and a proactive approach to customer service.