Front Desk Officer

Job Requirements

• High school graduate or higher
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Knowledgeable in clinical procedures, patient care, and basic office tasks
• Detail-oriented, professional, and has a positive attitude

Responsibilities

• Greet and welcome patients warmly upon arrival, ensuring a friendly and professional first impression.
• Provide clear information about the clinic’s dental services, treatment options, and facilities.
• Verify patient insurance details and assist with billing and payment processes.
• Maintain patient confidentiality and ensure compliance with healthcare privacy regulations.
• Coordinate with dental staff to manage patient flow and minimize waiting times.
• Address patient questions, concerns, or complaints in a professional and empathetic manner.
• Maintain a clean, org...