Job Description
Primary Responsibilities
- Assists in maximizing room sales and revenue
- Prepares guest name lists
- Prepares for guest arrivals and departures
- Greets and addresses guests by name upon their check‐in and check‐out
- Assists guests while they are registering
- Assists guests with transportation arrangements, luggage, payment, etc.
- Escorts guests to their rooms
- Informs Guest Service Attendants of guests room number
- Shows the room features and facilities to guests
- Assists and follows up guests requests and inquiries
- Recommends F amp B outlets and entertainments in the hotel to guests
- Briefs next shift personnel to hand over at the end of the shift
- Provides information, directions and service based on the hotel standards and policies
- Operates the Business Center in providing secretarial service and handles all requested documents and information
- Ensures a prom...
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