Front Desk Officer

We are hiring Front Desk Officer – Patient Scheduling (Full-Time, American Accent, EST Time)
Job Type: Full-Time | On-site
Key Responsibilities:
Answer incoming patient calls in a clear American accent.
Schedule, reschedule, and confirm appointments according to Eastern Standard Time (EST).
Maintain accurate and up-to-date patient records.
Provide professional and friendly customer service.
Coordinate with healthcare staff to ensure smooth appointment workflow.
Manage follow-ups, reminders, and cancellations efficiently.
Requirements:
Fluent in English with a clear American accent.
Proven experience in front desk, patient scheduling, or medical/dental office administration.
Strong organizational, multitasking, and communication skills.
Ability to work independently and maintain professionalism in a remote setting.
Comfortable working full-time in EST shifts.
Familiarity with appointment management software (e.g., Easy Dental, NextGen, Dentri...