Front Desk - Medical Offices (Hialeah)

Front Desk - Medical Offices (Hialeah)

• Full Time
• Clerical
• Salary Range: $17.00 To $19.00 p/ hour

Summary

Front Desk associates perform clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center.

Duties and Responsibilities

• Courteously answer telephones and direct calls to appropriate staff.
• Greets visitors, ascertains purpose of visit, and directs them to appropriate staff.
• Checks in and out patients in a timely, accurate and professional manner.
• Records demographics in Electronic Health Record (EHR) system.
• Verifies patients’ insurance information to ensure proper billing.
• Collects co-payments from patients.
• Provides excellent customer service for patients and visitors.
• Types records, reports, and correspondences. May use Window XP for...