Job Description

Front Desk Manager(

Job Number:

HOT0CACJ)

Work Locations

:Hilton Garden Inn JabalpurAirport Road, Dumna, Jabalpur, IndiaJabalpur482001

A Front Desk Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.


What will I be doing?

 

As a Front Desk Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Occupy the hotel lobby and other public areas, particularly at busy times
  • Engage Guests in conversation and provide general assistance
  • Manage, record, and resolve promptly all Guest complaints
  • Meet and greet VIP Guests an...

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