Job Description
The Red Tree House is the #1 Bed and Breakfast located in Condesa, known for its warm hospitality, charming ambiance, and personalized service. Our team is dedicated to making each guest's stay memorable by providing exceptional service and a welcoming environment.
The tasks to perform would be:
- Welcome and greet guests upon arrival with a warm and friendly attitude.
- Handle guest check-ins and check-outs efficiently and accurately.
- Assist guests with inquiries regarding reservations, amenities, and local attractions.
- Address and resolve guest concerns or complaints promptly and professionally.
- Manage phone and online reservations, ensuring accuracy in booking details.
- Process payments and handle billing inquiries.
- Maintain an organized front desk area, ensuring it is clean and presentable at all times.
- Keep track of office supplies and report any needs to the manager.
- Liaise with housekeeping and maintenance teams to ensure rooms are read...
The tasks to perform would be:
- Welcome and greet guests upon arrival with a warm and friendly attitude.
- Handle guest check-ins and check-outs efficiently and accurately.
- Assist guests with inquiries regarding reservations, amenities, and local attractions.
- Address and resolve guest concerns or complaints promptly and professionally.
- Manage phone and online reservations, ensuring accuracy in booking details.
- Process payments and handle billing inquiries.
- Maintain an organized front desk area, ensuring it is clean and presentable at all times.
- Keep track of office supplies and report any needs to the manager.
- Liaise with housekeeping and maintenance teams to ensure rooms are read...
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