Job Description

Key Responsibilities

  • Process registrations, departures, and respond to guest inquiries in a timely and professional manner
  • Demonstrate and promote a strong commitment to providing the best possible experience for our guests, managers, and staff members
  • Communicate to the management team any guest concerns or challenges
  • Operate in accordance with established policies, procedures, and quality standards
  • Maintain an organized and clean work area
  • Assist in other areas of operations as needed

    • Qualifications

  • 1-2 years’ hotel experience working in a front desk capacity
  • Ability to meet deadlines (email, telephone inquiries, and guest inquiries)
  • Strong computer skills with Microsoft Office programs and Hotel reservation systems such as Innfinity
  • Must be willing to work shift work, 24hr desk
  • Ability to work independently with little supervision
  • Ability to multitask and work in a f...

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