Job Description

Join to apply for the Front Desk Associate role at FirstService Residential

Provides exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Assists with general concierge services and performs administrative clerical, Word and Excel document work. Walks the building premises as directed for monitoring purposes.

Your Responsibilities:

  1. Greet and open the doors (when applicable) for residents, tenants and guests.
  2. Respond to all requests in a courteous, professional manner at all times.
  3. Answer the front desk phone.
  4. Assist with restaurant menus, reviews, recommendations, and reservations.
  5. Maintain control of all keys, includin...

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