Job Description

Job Description

What You Will Do

  • Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.
  • Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
  • Support and train new front desk team members—you’re the friendly coach they’ll thank later.
  • Resolve guest issues quickly and professionally (bonus points if they leave smiling).
  • Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.
  • What We Are Looking For

  • Customer service experience – You’ve got the people skills and patience to keep things running smoothly.
  • Experience in hospitality or leadership (preferred) – This isn’t your first rodeo, and it shows.
  • High school diploma or equivalent – Because communication, math, and common sense are key.
  • Tech savvy enough to use hotel systems wit...
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