front desk agent

Overview

Must have excellent oral and written communication skills.

Languages

English

Education

No degree, certificate or diploma required.

Experience

Will train. On site. Work must be completed at the physical location; remote work is not an option.

Work setting

• Hospitality industry
• Staff accommodation available and provided
• Hotel, motel, resort
• Rural area
• Remote location
• Willing to relocate

Responsibilities

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservat...