Job Description

About Zélia Halkidiki

ZéliaHalkidiki Resort & Spa is an adults-only 5-star resort with 105 rooms andsuites, offering stunning views of the Aegean Sea and Mount Olympus. The resortis dedicated to delivering exceptional guest experiences through luxury,personalized service, and attention to detail.

TheFront Desk Agent plays a crucial role as the first point of contact for guests,creating memorable experiences and ensuring smooth front office operations.

Key Responsibilities

  • Guest Check-in/Check-out: Efficiently handle guest arrivals and departures, ensuring a smooth and welcoming experience.
  • Guest Services: Provide prompt, courteous, and professional assistance to guests, addressing inquiries, requests, and complaints.
  • Reservations: Manage reservations, cancellations, and modifications, ensuring accurate record-keeping and occupancy optimization.
  • Administrative Tasks: Perform data entry, generate reports, handle financial ...

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