Job Description

  • Welcome clients, relatives, and visitors in a friendly and courteous manner, assisting them with their enquiries.
  • To deal competently and discreetly with queries either face to face or via the telephone using appropriate protocols
  • Recording messages as appropriate and passing these on to the correct department
  • To deal with all incoming and outgoing mail
  • Tobe competent at booking rooms using the computerised room booking system.
  • To be competent in the use of the photocopier, scanning in order to upload documents on to RiO (patient computerised filing system).
  • Photocopying and maintaining adequate supplies of forms and paperwork.
  • To process new files and maintain clients notes and records as appropriate using current RiO System and the Case Note Tracker System
  • Update building telephone lists as and when required.
  • Carry out weekly reception tasks to ensure continuous supply of forms for s...

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