Job Description


French Technical Support Agent – Lisbon (Onsite/Hybrid)


Location: Lisbon, Portugal
Job Type: Full-time
Work Model: Onsite & Hybrid (flexible after training)

About the Role:


We are looking for a French-speaking Technical Support Agent to join our international support team in Lisbon. In this role, you'll provide expert assistance to French-speaking users by troubleshooting technical issues and guiding them through product features and solutions.

Whether you're onsite or working in a hybrid setup, your goal will be to deliver exceptional customer support and help users get the most out of our technology.

Key Responsibilities:

  • Respond to inbound inquiries via phone, email, and chat in French

  • Diagnose and resolve technical issues efficiently and professionally

  • Guide customers through product setup, features, and problem-solving steps

  • Log and track support cases in...

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