Job Description

Deliver exceptional service as a French-Speaking Senior Customer Support Specialist at Rippling. Your bilingual skills will help resolve complex product issues efficiently.

Rippling is looking for someone with at least 3 years of experience in customer roles, fluent in both English and French. This position focuses on directly engaging customers to optimize their experience with Rippling's integrated HR solutions. A strong problem solver with keen attention to detail and time management skills will thrive in this dynamic environment.

Key Responsibilities:
• Handle customer support for Rippling’s product suite
• Oversee issues from commencement to resolution
• Use various communication methods to assist clients
• Provide feedback for product improvements
• Adapt to shifting responsibilities as needed

Requirements:
• Bilingual in English and French (Quebec)
• Availability: Monday-Friday, 9am-5:30pm ET
...

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