Job Description
Location
Porto, Portugal (On-site)
Local candidates only – no relocation package provided
Contract Type
Full-time, permanent contract
Build Your Career in Customer Service in Porto
Are you a French speaker already living in Porto and looking for a stable customer service job in Portugal?
Join a dynamic international company and support French-speaking customers for a well-known global brand. This role is ideal for candidates seeking customer service jobs in Porto, French-speaking jobs in Portugal, and long-term career growth in a professional, people-focused environment.
Responsibilities
Handle inbound customer inquiries in French via phone, email, and/or chat
Provide accurate information and effective solutions with a customer-first mindset
Document interactions clearly using internal CRM tools
Follow quality standards, procedures, and performance KPIs
Collaborate with team leaders and colleagues to improve customer experience
Requirements
...
Porto, Portugal (On-site)
Local candidates only – no relocation package provided
Contract Type
Full-time, permanent contract
Build Your Career in Customer Service in Porto
Are you a French speaker already living in Porto and looking for a stable customer service job in Portugal?
Join a dynamic international company and support French-speaking customers for a well-known global brand. This role is ideal for candidates seeking customer service jobs in Porto, French-speaking jobs in Portugal, and long-term career growth in a professional, people-focused environment.
Responsibilities
Handle inbound customer inquiries in French via phone, email, and/or chat
Provide accurate information and effective solutions with a customer-first mindset
Document interactions clearly using internal CRM tools
Follow quality standards, procedures, and performance KPIs
Collaborate with team leaders and colleagues to improve customer experience
Requirements
...
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