French-Speaking Customer Support Advisor

Location
Porto, Portugal (On-site)
Local candidates only – no relocation package provided

Contract Type
Full-time, permanent contract

Build Your Career in Customer Service in Porto

Are you a French speaker already living in Porto and looking for a stable customer service job in Portugal?
Join a dynamic international company and support French-speaking customers for a well-known global brand. This role is ideal for candidates seeking customer service jobs in Porto, French-speaking jobs in Portugal, and long-term career growth in a professional, people-focused environment.

Responsibilities

Handle inbound customer inquiries in French via phone, email, and/or chat

Provide accurate information and effective solutions with a customer-first mindset

Document interactions clearly using internal CRM tools

Follow quality standards, procedures, and performance KPIs

Collaborate with team leaders and coll...