Job Description
SWRP are recruiting a Customer Support Administrator to join a market leading manufacturing firm with head offices based here in Peterborough.
The successful individual will play a key role in delivering an excellent level of service to a portfolio of export customers, with a particular focus on supporting the French market. Working closely with Sales, Planning, Production, Warehouse and Logistics, you will manage customer orders, resolve enquiries and help ensure an exceptional customer experience from order placement through to delivery.
Working hours are Monday to Friday, 7am - 3.30pm (flexible)
Key Responsibilities:
* Deliver a professional and responsive customer support service to export customers, with particular responsibility for the French market.
* Process customer orders accurately and efficiently, ensuring all information is entered correctly and within agreed service levels.
* Respond promptly to customer enquiries, communic...
The successful individual will play a key role in delivering an excellent level of service to a portfolio of export customers, with a particular focus on supporting the French market. Working closely with Sales, Planning, Production, Warehouse and Logistics, you will manage customer orders, resolve enquiries and help ensure an exceptional customer experience from order placement through to delivery.
Working hours are Monday to Friday, 7am - 3.30pm (flexible)
Key Responsibilities:
* Deliver a professional and responsive customer support service to export customers, with particular responsibility for the French market.
* Process customer orders accurately and efficiently, ensuring all information is entered correctly and within agreed service levels.
* Respond promptly to customer enquiries, communic...
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